My husband and I recently enjoyed a very enjoyable and picturesque 4-day break in the city of Udaipur, in Rajasthan, India. As we are currently living in Mumbai the speedy 1 hour 20 minute flight made this a quick and easy short break for us. While doing the research for this vacation we found that there are a few airlines that fly between Mumbai and Udaipur. After looking at the schedule of flight times we decided to give Jet Airways our business. This was our first experience with Jet Airways. Here is my airline review for Jet Airways, Premiere Class.
Flights start very early in the morning both in and out of Mumbai. A 5.10am flight departure time meant leaving our apartment at 3am as the roads in Mumbai can be busy at all times of the day. We were very happy to arrive at the airport and find the Jet Airways check in counter empty. Depositing our bags and picking up our boarding pass took all of 10 minutes. As with SriLanken Airlines, there are counters for Economy, and for passengers just checking bags, and for Jet Airways business class passengers, referred to as Premiere Class.
This journey began from the Mumbai Domestic airport that has sadly seen better day, especially in comparison to the glossy international airport right next door. The good news is there is a business lounge. But the bad news is that after going through the security checks and climbing the few stairs up to the business lounge, we are not too sure it is really worth the effort and quite different from our favorite lounge in Heathrow. There were quite a few people asleep, taking up 2 or 3 seats each. There did not appear to be any food on offer, but we did notice a few people munching on their own supplies. It did seem that food was about to be put out as we left around 4.30am. Not one of the best lounges, but for a domestic flight you hopefully wont need to stay in this area for too long.
This flight did not have a gangway entrance so all passengers were bused to the airplane. There was no delineation between business and economy class passengers, more of a free-for-all really. The 737 had the usual set up of 12 business class seats arranged in a 2 by 2 format over 3 rows. The seats had a cushion, but no blanket. We were fortunate to have booked row 1 so we had plenty of leg room. The seats did the standard minimal recline, but for such a short flight you really do not need that much.
As soon as we boarded we were offered water or a fruit smoothie served in a real glass. Even though it was a very quick flight, a menu was distributed with a breakfast selection. I enjoyed the rather grand sounding Mysore Rawa Masala Dosa: Vermicelli Upma – to translate, that is a pan griddled crisp semolina pancake suffused with spiced potatoes. Savory vermicelli and vegetables tempered with mustard seeds and curry leaves. Served with sambar and chutney. A little spicy, but I think my taste buds have adapted well since living in Mumbai and I thoroughly enjoyed my breakfast.
David went a slightly safer route with the Masala Omelette – served with chicken nuggets, herb potato wedges creamed corn and leek in tomato, an unusual combination but very tasty and quite the ample portion.
We also enjoyed a cup of Assam tea, served with a bag of cookies, a feast for 5.30am and on such a short flight.
No sign of any entertainment systems onboard this flight but once you boarded and ate it was time to land so you didn’t really miss anything. No amenities kit was distributed.
The service was extremely efficient and friendly. Our 12-seat section only had 6 guests and only 4 dined so I don’t think our cabin crew were put under too much pressure. All flight announcements onboard were made in Hindi then English and were fairly clear. Rather surprising, and just a tad old fashioned, Jet Airways still insists on all electronics being turned off for take off and landing including Kindles and phones, even if on non transmitting mode.
We found the Jet Airways experience on this flight very efficient and had everything we needed to make this an enjoyable flight experience. I would be interested to sample their service on a longer flight to see how it compares to our usual carriers.
Have you flown with Jet? What are your thoughts on the service offered?